This guide applies to the Motorola MG8702, MG8725, and MT8733 devices.
Devices including game consoles and security cameras often require special router settings to work correctly such as port forwarding. Typically, you will have to open ports on your router to support these devices. There may be other settings that you need to change.
Review your game or device documentation to find the port or ports that need to be forwarded. Also, determine the IP Address that your device is using. Your game or device documentation should show you where to find this information.
You can create Port Forwarding Rules to support the requirements of your game or device. Your game or device may need more than one port to be forwarded. In some cases, the ports will be numbered sequentially, in a range. These can be specified in a single Port Forwarding rule. In other cases, the ports may be separated. In this case, you will have to set up a separate forwarding rule for each port.
Setting up port forwards
To open ports, first log into the Configuration Manager.
- Using a web browser, navigate to 192.168.0.1 and sign in with the credentials (admin / <unique password>) found on the label of your device. Click the Login button to sign in.
- You should be directed to the Basic Status and Settings page. Click the Advanced button in the upper right-hand corner of the page.
- You will be redirected to the Status > Software page. Hover over the Advanced Router menu item and select the Forwarding submenu.
- To create an IPv4 Forwarding Rule, first click the Add_IPv4 button. You can now enter your port forwarding information.
Please note, you can create forwarding rules for both IPv4 and IPv6 environments. These rules determine how data flows from the address to specified LAN addresses and ports. In this document we will describe how to create a rule for an IPv4 network. The steps are similar for IPv6.
- Under Internal IP Address, enter the address of the game station, PC or other device. In the case of a security camera, enter the address of the camera’s DVR.
- Under Internal Port, enter the starting port that your device or game needs. It should be specified in your game or device's documentation (example: 5000). There are occasions where a device uses a sequential range of port numbers. For a range of ports, enter a dash after the starting port number you already entered, followed by the highest number in the range (example: 5000-5100).
- Unless instructed otherwise in your game or device documentation, leave the External entries blank. They will fill in automatically.
- Select the protocol, TCP, UDP or Both (indicated in your documentation).
- Select Enable in the Enable/Disable pulldown.
- Click Save to apply.
Repeat these steps as necessary to create rules for multiple ports or port ranges.
The rule or rules you create will appear at the bottom of the page, as shown below. Note that you can clear individual rules, or all rules.
For games and game consoles, you may also need to enable UPnP and to set the Firewall to OFF. To access these settings, click on Options submenu option under the Advanced Router heading.
Click the UPnP Enable box, and click Save at the top of the Router Selections box.
Select Firewall Basic under Protection & Parental Control in the left pane.
Then, select Off in the IPv4 Firewall Protection pulldown, and click Save.