Enable IPv6 on your computer:
(Windows 10 example):
- On the Start screen, type Control Panel.
- Press Enter.
- Select Network and Internet.
- Select Setup a new connection or network.
- Select Next.
- On the left side of the Network and Sharing Center, select Change Adapter Settings.
- Right-click your network connection.
- Select Properties.
- Scroll to Internet Protocol version 6.
- Check the Internet Protocol Version 6 (TCP/IPv6) box.
- Select OK to save your changes for the selected network adapter.
**Make sure that your Internet Service Provider supports IPv6 AND you have a modem/router that also supports IPv6.
To get more information on IPv6 and how to enable it on your Motorola device:
support@motorolanetwork.com or call us at 1-800-753-0797
(Monday-Friday 8:30am-10pm. Saturday 8:30am-5pm Eastern Time).