Changing your Motorola gateway login Username and Password

Note: This article refers to Motorola cable/modems, also known as gateways, with model numbers starting with "MG."

Follow these steps to change the login username and password for your gateway:

1. Open a Web Browser:
   • On a computer connected to your gateway, open a web browser.
2. Access the Configuration Manager:
   • Enter http://192.168.0.1 into the browser's address bar.
   • This will direct you to the login screen for the configuration manager of your gateway.
3. Log In Using Default Credentials:
   • Locate the default login information printed on the bottom label of your device.
   • Username: admin
   • Password:
     • For models MG7310, MG7315, MG7540, MG7550, MG7700, MT7711: motorola
     • For models MG8702, MG8725, MT8733: the unique password is printed on the bottom label of the device
4. Change the Username and Password:
   • Once logged in, select Advanced at the top of the screen, and then Status and Security.
   • Follow the prompts to enter and confirm your new login details.

By following these steps, you can successfully change the login username and password for your gateway.

1. Enter Current Credentials:
   • Input your current username and password.
2. Set New Username and Password:
   • Enter your desired new username.
   • Enter your new password twice to confirm it.
3. Character Limits and Restrictions:
   • Both the username and password can be up to 15 characters long.
   • You can use lower-case letters (a-z), upper-case letters (A-Z), and numbers (0-9).
   • Special characters are not allowed.
4. Save Changes:
   • Click "Save" to apply and save your new username and password.

By following these instructions, you will successfully update your gateway's login information.

Caution:

• After changing the username and password, ensure you remember the new credentials.
• If you forget the new username and password, you will be unable to log into the modem.
• To recover access, you must reset the gateway to factory defaults.
• Resetting to factory defaults will erase all changes you have made to the gateway settings.

By keeping this caution in mind, you can avoid potential access issues with your gateway.