Where can I find the CM MAC and Serial Number?

The CM MAC (Cable Modem MAC address) and Serial Number of your cable modem are printed on the bottom label. This first set of devices are for our MB Units. The second set farther down the page is for our MG and MT units. You can find the model of your device on the box.
(Note: The labels below may vary depending on your cable modem’s model revision and features.)

MB Units

Model MB7220 & MB7420:

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Model MB7621, MB8600 & MB8611:

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MG/MT Units

Model MG7310, MG7315, MG7540, MG7550, MG7700 & MT7711:

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Model MG8702:

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Model MG8725 & MT8733:

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Jun 23, 2024

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