At Motorola, we strive to make WiFi simple, secure, and even fun. We hear your feedback and are working to create new features, enhance existing features, and optimize performance. Here you’ll find our most exciting updates as we release them.
What’s new?
- Having issues with something in the app, or just want to let us know how we are doing? You’re in luck - we’ve just launched a feedback feature!
- To give us some feedback at any time, just navigate to Support and tap Provide Feedback - your comments will help develop the future of the Motosync app!
- Wish you could remove devices from your network? Great news - single and multiple device removal functionality has now been implemented!
- For single devices, simply navigate to your device’s settings:
- For multiple devices, navigate to your networks, then scroll down to reset - from here, you can select however many devices you’d like to delete:
- For single devices, simply navigate to your device’s settings:
Improvements
- We’ve updated the visit guide link within the Motosync app, so when you tap the link, you’ll end up here: Motorola Help Site.
Date
Aug 1, 2023
What’s new?
- You’ll see some navigation changes throughout the app - for more on the navigation restructure release, see below!
Having trouble with something? Let us help!
Improvements
- Looking for info on the B12? You’re in luck - the FAQ page has been updated!
- We’ve redesigned your experience around unique devices. This icon serves as a placeholder for the millions of unique IoT and home devices that don’t have widespread icons yet!
Looking for Motosync Updates in the app? Great news - you can now access Motosync Updates from your account tab, under “App information”!
Bug Fixes 
- Credential status repaired to ensure credentials are accurately updated and displayed in accordance with the network broadcasting status
- The product images for the B12 and Q14 have been updated
Date
Jul 11, 2023
What’s new?
- We’ve added some new features around the app to help streamline management of networks, unify the onboarding flow and add new functionality for managing multiple networks at once.
- Network Switcher: this is a consolidated view of all networks associated with your account
- Add a Device: this is a unified method for creating a new network or adding a new device to an existing network
Improvements
- You’ll see some changes in your account and networks settings - we’ve made some design choices to help improve clarity and streamline utility for you!
- Network settings and Profiles are now accessible from the Overview screen of a specific network.
- You will now be able to access the Timeline feature through Network settings
- This streamlines access to settings making it more intuitive for you to manage your network.
- Account settings are now available through the updated bottom tab bar option
Aug 21, 2024